Monday, 20 June 2016

Management Training

"An excellent course that I would strongly recommend to others."

Our 2-day management training course has been designed to help management staff be more efficient and effective in the workplace. The interactive workshop covers the following topics:

  • Communication
  • Behaviour management
  • Workplace assertiveness
  • Time management
  • Providing feedback
  • Giving instructions
  • Understanding orders, requests and suggestions
  • Using open questions
  • Conflict management
  • Absence management
  • Dealing with difficult conversations
  • Managing interruptions
  • Delegating
  • Managing email and phone calls
  • Performance management
  • Appraisals
  • Staff meetings
  • Coaching
  • Mentoring

With courses available from £850 per group, call us on 0845 003 9571 for details.

Visit Gary Bedingfield Training website at