Monday, 29 December 2014

Qualities of a Good Trainer

Train the Trainer
One of the activities I include in my Train the Trainer courses is to get participants to think about the skills and qualities needed to be a good trainer.

With this in mind, I’d like to offer you the three qualities that I think are the most important to be successful in the training room. This, of course, is in addition to having an excellent subject knowledge.


Communication

I’m going to start with communication. This is the key to ensuring a dynamic and effective training session. Good communication skills help build rapport during the vital early stages of the session, and ensure the training remains on track. 

Perhaps the greatest communication skill a trainer can possess is the ability to listen. As simple as this sounds, listening to what is being said by your group (and, in some cases, what is not being said) is paramount in creating a perfect harmony in the training room.

Communication is also the key to adapting your training to meet your participants’ needs. For example, you might deliver an employability skills course that covers such things as CVs, application forms and writing speculative letters. But don’t expect to be able to deliver it the same way with every group. You need to listen and communicate with your participants. Do they already have good CV writing skills but need more help with application forms? It’ll change from group to group, and communication will help you decide the appropriate amount of time to allocate to each part of the course.


Patience

A trainer who lacks patience is in the wrong profession. Patience is the underlying quality that drives you to try different ways of teaching the same thing when the first approach didn’t work. Patience is what makes you succeed with a learner who has behavioural problems. Patience is at the heart of supporting a learner who is struggling with self-confidence issues. Without patience, you will fail miserably in these and many other areas of the profession.


Empathy

Although empathy is, itself, a wonderful quality, it goes hand-in-hand with patience in the training room. The key to helping your group in a learning situation is, firstly, to accept they are all different, and then to empathise with the different barriers that each of them are facing. For some, it might be difficulties with reading or writing. Others might struggle because English is not their first language. Or maybe they have a medical condition such as poor eyesight or limited hearing. Additionally, they may have barriers to actually being there in the first place. This could include problems at home, resistance because they don’t see why they’re there, anticipated boredom, or unable to see the relevance. A trainer with empathy will consider all these issues and see things from the participants’ perspective to find solutions.

When I’m working with a group that has these types of barriers, I will often put 30 minutes aside (or more, if required), to get these concerns “out in the open.” This is where the combination of communication, patience and empathy is at its peak. Get things right at this stage and the rest of the session can be plain sailing.

Empathy also links closely to learning styles. When you’re working with a group, you’ll have participants who absorb information in different ways. This will include visual learners, auditory learners and tactile learners who prefer a “hands on” approach. With an empathetic approach, not only to their barriers, but also to their learning styles, you’ll develop training sessions that meet the requirements of all participants. 

Gary Bedingfield is the owner of Gary Bedingfield Training, based in Glasgow, Scotland. A fully qualified trainer with more than 15 years experience, he is the author of the amazon best-selling "Training for Trainers Manual". His Train the Trainer courses are among the most popular in the country and used by voluntary organisations to the world’s largest conglomerates. Visit www.garybedingfield.co.uk email info@garybedingfield.co.uk or call 0845 003 9571 to find out more about training that will meet your needs.

Monday, 22 December 2014

Bring Your Training to a Successful Conclusion

Train the Trainer
Train the Trainer courses by
Gary Bedingfield Training
In my job, I get to observe a great deal of training. Most of it is very good, but one of the things I often see is a poor ending. So many training sessions just fizzle out with no real conclusion, almost as if the trainer has “run out of steam” after the final learning outcome has been achieved.

In my opinion, the end of a training session is as important as any other part. So much so, that my Train the Trainer courses have a whole unit devoted to the process. It’s the time to draw all the threads together, emphasise the key points and congratulate the group. It’s important that training ends on a high note and that the attendees are clear on what they have learned and how they will apply it. 

Here are some things you can use to ensure your training comes to a successful conclusion.

Aims and Objectives
I always remind my group of the aims and objectives. They were told about them at the start of the course, so now it’s time to look at them again. Have they been met?

Key Points
Revisit the key learning points. If it’s been an all day training course this simple exercise will be a good reminder of what we covered first thing in the morning.

Expectations Exercise
Many courses start out with an expectations exercise – finding out what the group hope to learn from the training. The end of the course is the time to refer to it. Were all the expectations met? If not, are there other courses they can attend to help them meet these expectations?

Start – Stop – Continue
This activity can be used to generate a discussion or can be used in a more formal way as, perhaps, a written agreement. Attendees, individually or in pairs, decide what they will start doing as a result of the training they have just received, what they will stop doing and what they will continue to do.

Questions
The last thing you want is for people to be going home wishing they’d had the opportunity to ask a question, so there should always be sufficient time for questions. I often take this a step further and encourage the group – either individually or in pairs – to come up with a question they can ask.

Feedback
A vital but often overlooked, or more to the point, undervalued part of the training cycle is feedback: the process of finding out how close you have come to achieving your aim and how satisfied the attendees are with the process. Many training sessions conclude with “happy sheets” where attendees are asked to tick boxes regarding what they thought of the day’s training. Correct evaluation, however, can provide extremely valuable feedback to a trainer and is relatively easy to capture. First, we need to understand why we are gathering feedback.

Evaluation might be to:
  • Improve the learning process for current attendees
  • Improve the learning process for future attendees
  • Provide data to judge your own effectiveness
  • Provide data to estimate the value of the training to the organisation
  • Provide information to help you further develop the course
An evaluation sheet should be given to each participant near the end of the course. Notice I said NEAR the end of the course. It should not be an afterthought as they are putting on their coats and heading for the exit. Evaluation will help to ascertain the level of success of your training. Evaluation questions you can ask your attendees include:
  • How will you benefit as a result of this training? 
  • Which part of the training did you find the most useful?
  • Did you enjoy the training?
  • Do you consider the training relevant?
  • What could have been included?
  • Did you like the venue, delivery style, time, etc?
It’s important to encourage attendees to be as honest as they can. Heaps of praise about what a good job you did is wonderful for the ego but doesn’t help a great deal with regards to further course development.

Self-evaluation
At the conclusion of each training session, you should complete a self-evaluation. What went well? What could have been better? How was the timing? You should be committed to providing better training opportunities for your attendees and managing your own long-term development. Evaluation questions you can ask yourself include:
  • What went well?
  • What could have been better?
  • How was the timing?
  • How was the relationship with the attendees?
  • Was the course at the right level for the group?
And when is the best time to do this? As soon as the training has finished. That’s when everything is fresh in your mind, so when the attendees leave, put a few minutes aside to complete a self-evaluation and help yourself make that course even better the next time around.

If you’d like to learn more about being an effective and dynamic trainer then visit the Gary Bedingfield Training website at www.garybedingfield.co.uk or call us 0845 003 9571. We deliver training throughout the United Kingdom.

Monday, 8 December 2014

Professional Telephone Techniques Training

Telephone Techniques Training at www.garybedingfield.co.uk
We've recently launched a telephone techniques training course that has been receiving excellent customer reviews. 

The course has been designed to help staff develop the skills and techniques to handle all types of telephone calls, including answering and making calls in a professional manner, gathering and recording information, building rapport and dealing with difficult callers.

Link to the website page

Here's a little taster of what's included in the course.

Building Rapport

Building rapport is the cornerstone of any good relationship, and that's exactly what we want to do when we speak on the phone with a caller...build a relationship. There are a number of things we can do to help build rapport. Here are some of the important ones:

Obtain their name as soon as possible and use it
The caller may well supply you with a reference number, but always take the time to ask their name and use their name throughout the call.

Be adaptable
There is absolutely no reason for callers to all be treated the same. Use personal experience to build rapport so the caller really feels their call is important.

Make their problem your problem
By taking ownership of the enquiry and developing a one-to-one relationship you will quickly have a much better rapport with the caller.

See things from the caller's persepctive
Don't forget to use empathy with the caller and try to see things from their perspective. Put yourself in the caller's shoes.

Ask open-ended questions
Open-ended questions naturally encourage the caller to share more information and, therefore, build rapport. If you start a question with who, what, where, why, how or when, you can't go wrong.

Remember the value of an apology
A simple, genuine apology can easily defuse a difficult call and breakdown barriers.

Avoid assumptions
Don't make assumptions that you know what the caller is telling you...use your active listening skills and here exactly what is being said, not what you think is being said.

If necessary, give the caller an idea when they can expect a call back
"I'll get back to you when I have an answer," is not good enough. Give the caller an indication as to when they can expect a call back. Will it be within the hour, before 5pm today, or tomorrow?

What's being said about our Telephone Techniques training course?

"I will now be more confident when answering the phone."

"As a result of this training I'll definitely be more confident and calm, especially when dealing with difficult calls."

"Voicemails, this is the first time I've been shown how to leave them correctly...very helpful!"


"Useful tips on how to deal with difficult customers."

Visit the Gary Bedingfield Training website at www.garybedingfield.co.uk

Image courtesy of imagerymajestic at FreeDigitalPhotos.net

Monday, 24 November 2014

New Distance Learning Training Course


We've just added another training course to our dedicated distance learning website. Our Dealing with Difficult and Challenging Behaviour course is for anyone who may experience challenging behaviour in their workplace, whether it be face-to-face in a care home or reception area, in a training room or over the phone. The course helps to understand challenging behaviour, identify trigger points, identify early warning signs and effectively manage behaviour.

Our Distance Learning courses allow you to study at home or work and entirely at your own pace. All the course materials you need will be provided and there is full support from our highly experienced staff throughout the duration of your study. 

Visit our Distance Learning website for more information

Monday, 20 October 2014

Book Your Place On Our Glasgow Train the Trainer Course

We're delivering a Train the Trainer course in Glasgow on Monday November 17, and we still have a few places up for grabs. At £190, you're not going to get better value anywhere.

With more than 15 years training industry experience, Gary Bedingfield (author of the Training for Trainers Manual) brings his expertise to the training room and shares his experiences as he guides you through the Train the Trainer process, looking at learning styles, resources, assessment and evaluation along the way.

Visit the page below and complete the booking form to reserve your place right now!

http://www.garybedingfield.co.uk/glasgow_train_the_trainer.html

Visit Gary Bedingfield Training website at www.garybedingfield.co.uk

Friday, 3 October 2014

Newsletter Now Available!

We've just launched a GBT newsletter to help you keep up-to-date with all the exciting developments that are happening here. 

You can view the newsletter here http://tinyurl.com/lphbarb























Visit Gary Bedingfield Training website at www.garybedingfield.co.uk

Wednesday, 1 October 2014

Dealing with Challenging Behaviour Video on YouTube

Now available on the Gary Bedingfield Training YouTube Channel is our video on how to deal with difficult and challenging behaviour in the training room.

This 9-minute video looks at typical acts of difficult and challenging behaviour you might face in a training room and then identifies some of the causes. The video then goes on to look at the different ways you can deal with this type of behaviour.

See the video now!

Visit Gary Bedingfield Training website at www.garybedingfield.co.uk

Monday, 29 September 2014

YouTube Channel Coming Soon!

We're currently working on a YouTube channel that will provide instructional training videos, packed with tips and ideas to help you get the best from your training sessions.

The first video, which should be available by the end of this week, will look at how to deal with difficult and challenging behaviour in the training room.

Got any ideas for videos you'd like to see in the future? If there's something you'd like help with in the training room then let us know and we'll do our best to put together a video to help you.

Our YouTube channel is www.youtube.com/user/garybedtrain

Visit Gary Bedingfield Training website at www.garybedingfield.co.uk

Tuesday, 23 September 2014

Training for Trainers Manual - Now on amazon!

The Training for Trainers Manual

Gary Bedingfield's latest book, the Training for Trainers Manual, is now available from amazon.co.uk and amazon.com.

It's a 68 page essential guide to being a successful trainer, packed with hints, tips and ideas that have been tried and tested over the last 15 years. The book includes chapters on How We Learn, Training Aids and Integrating Assessment to name but a few.

Get your copy now!

Visit Gary Bedingfield Training website at www.garybedingfield.co.uk

Train the Trainer Glasgow November 2014

Train the Trainer - Glasgow - November 17, 2014

"Brilliant! Very useful!"
(FP, November 2013)

Gary Bedingfield Training are pleased to offer another chance to attend our one-day Train the Trainer course in central Glasgow. Although our Train the Trainer courses are usually delivered "in house", due to popular demand this will be our sixth "open" course.

This special event is available to a very limited number of attendees on a first-come-first-served basis. Gary Bedingfield's Train the Trainer is an intensive course delivered over a single day; exploring areas such as learning styles, training resources, delivery styles, assessment and evaluation.

As most people will tell you, entering a training room or delivering any kind of training for the first time can be a daunting and nerve-racking experience, and this course aims to make that experience as easy as possible, introducing you to the basics and helping you to quickly become effective and confident.

Objectives
At the end of the course you will be able to:

  • Recognise the different learning styles and adapt your training accordingly
  • Plan and design training to meet exact requirements
  • Run a training session and include assessment
  • Bring your training to a successful conclusion

Content
The sessions are as follows:

Unit 1 How We Learn
Unit 2 Running a Training Session
Unit 3 Delivering Training
Unit 4 Ending a Training Session
Unit 5 Creating a Training Plan

Duration
1 day (9:30am to 4:30pm)

Date
Monday November 17, 2014

Location
TouchBase in central Glasgow

Cost
£190 per person (inclusive)

Who is the course for?
Our 1-day Train the Trainer Express course was created due to popular demand to meet the needs of staff who are training to be trainers but have limited time available.

Why should I attend?
As most people will tell you, delivering training for the first time can be a daunting and nerve-racking experience, and this course makes that experience as easy as possible, introducing you to the basics and helping you to quickly become effective and confident in the training room. What’s more, you’ll be hard pushed to find training of this quality at just £190...and we’re throwing in lunch, too!

What will I learn?
The course consists of five units covering learning styles, training plans, assessment, methods of delivery, running a training session, bringing your training to an end and making the most of evaluation.

Is the course accredited?
The course is not accredited but you will receive a Certificate of Attendance.

What organisations already use your training?
We currently deliver training to BP, CBRE, Menzies Aviation, Glasgow Clyde College, Routes to Work, Orchard Care Homes, Falkirk Council, North Lanarkshire Council and Allied Vehicles to name a few.

What does Gary Bedingfield know about training?
Gary Bedingfield is a fully qualified further education trainer and assessor with 15 years industry experience. He has worked throughout England and Scotland delivering to a wide variety of groups from dysfunctional teenagers to unemployed mature adults. He is the author of the Training for Trainers Manual, published in September 2014.

How much will it cost me?
At £190 you won't find better value training anywhere

How do I sign up?
If you’d like to book a place on this course then visit the link below and complete the Training Enquiry Booking Form

Book your place now!

What sort of feedback have you been getting on these courses?
"Excellent information given on how to change current training structure"
(SJ, March 2014)

"Thoroughly enjoyed training today. Very informative. Excellent content and delivery"
(CL, March 2014)

"A very enjoyable day. I felt at ease and able to make mistakes without judgement"
(EO, January 2014)

"Very useful training which has made me more confident in delivering"
(Cs, January 2014)

"Very educational training session, delivered superbly."
(FS, November 2013)

"Very good session. Fantastic plans to help progress within my company."
(JK, November 2013)

"It was excellent. Gary engaged the group well and we all gained a lot."
(KB, November 2013)

"Brilliant! Very useful!"
(FP, November 2013)

"Excellent. Answered all my question and more. Exceeded my expectations."
(MR, November 2013)

What if I have more questions?
We’re happy to answer any questions you have. You can email us at info@garybedingfield.co.uk or call us on 0845 003 9571

Course fee includes all documentation, Certificate of Attendance, lunch, tea and coffee.

Visit Gary Bedingfield Training website at www.garybedingfield.co.uk

Monday, 15 September 2014

Training for Trainers Manual Now Available for Pre-order

My Training for Trainers Manual is now available for pre-order from amazon.co.uk at just £15.99. This book is intended as a guide for anyone who wants to develop their skills as a trainer. It is based on 15 years experience in the training industry working with everyone from dysfunctional teenagers to senior management. The concepts and techniques you will find on the following pages have not been created as part of a theoretical training course but have been developed in actual training situations and are the result of years of trial and error. Whether you are new to the world of training or have a number of years experience; whether you train on a regular basis or just now and then, this book will help you to become a better, more effective and confident trainer who gets results every time.

Visit Gary Bedingfield Training website at www.garybedingfield.co.uk

Thursday, 11 September 2014

New Train the Trainer Book Coming Soon

Over the last few months I've been writing a training manual and it will be available in print very soon. Entitled, Training for Trainers Manual, and published by Chrysalis House Publishing. It's a guide for anyone who wants to develop their skills as a trainer. It’s based on 15 years’ experience in the training industry working with everyone from dysfunctional teenagers to senior management. The concepts and techniques discussed have not been created as part of a theoretical training course but have been developed in actual training situations and are the result of years of trial and error. Whether you’re new to the world of training or have a number of years’ experience; whether you train on a regular basis or just now and then, this book will help you to become a better, more effective and confident trainer who gets results every time.

A need for training has existed for centuries and over the last few decades, Train the Trainer courses have been used worldwide to help potential trainers acquire the skills needed to share knowledge. I, myself, have attended a number of these courses over the years and while much of the content has been of value, far too much has been based on academic theory. The fact is most trainers are about as far removed from classroom teaching as they could be. They deliver training in workshops, on factory floors, in shops, hairdressers and busy offices. Their needs are different. Their priorities are different. What is more important to them is how to deal with people who don’t want to be there, how to make a seemingly boring subject interesting and how to make sure that what they’re teaching is understood. That’s where the Training for Trainers Manual comes in. It’s aimed at the real world trainer. The person who, one day is delivering a one-to-one session, and the next day is delivering the same instruction to a group of 12. It’s aimed at the person who is teaching employability skills to a group of people whose attendance has been labelled mandatory, and the person who delivers training to a group of people who have no idea why they’re there in the first place. If that sounds like you, then this book will help you overcome these issues and many more.

Of course, the best way to learn to be a trainer is to get out there and do it. You'll make some errors along the way, but you'll quickly learn from those errors and move on. And as you make that career journey as a trainer, it'll not do any harm to have a dog-eared copy of my Training for Trainers Manual in your back pocket!

Introduction
How To Use This Book
Chapter 1: How We Learn
Chapter 2: The Learning Environment
Chapter 3: Training Aids and Learning Resources
Chapter 4: Getting Learners Ready to Learn
Chapter 5: Running a Training Session
Chapter 6: Integrating Assessment
Chapter 7: Dealing With Challenging Behaviour
Chapter 8: Ending a Training Session
Chapter 9: Effective Evaluation
Chapter 10: Planning Training

Visit Gary Bedingfield Training website at www.garybedingfield.co.uk

Thursday, 28 August 2014

Dealing with Difficult and Challenging Behaviour

A question I always get asked during my Train the Trainer courses is how to deal with difficult and challenging behaviour. There will be times when all trainers experience testing behaviour and not only those dealing with difficult clients where you might expect it. 

Challenging behaviour can come from the most unexpected source. For example, you might be delivering a training session to some of your colleagues and someone you regard perhaps as a good friend, decides to be the joker of the group. It’s impossible to foresee these situations, the knack is knowing what to do when they arise and, if at all possible, prevent them before they happen or have the opportunity to escalate. 

Firstly, let's look at some types of challenging behaviour you might face. You may have learners who:

Talk too much
Constantly ask questions
Say nothing
Challenge what you say
Start an off-topic conversation 
Always try to make a joke
Openly do not want to be there
Refuse to participate
Behave aggressively towards you or other group members

While this list is in no way covers all types of difficult behaviour, it covers the majority you might experience and many of the causes can be closely linked to the things that stop people being ready to learn in the first place. For example, having other issues on their mind; having concerns about the training; not wanting to be there; not being able to see the relevance and anticipating it will be boring. All these can lead to difficult training room behaviour

Here are some of the options you have to deal with these situations:

Breaks 
Make effective use of short breaks. If you feel there is a problem brewing in the training room then call for a break, let the group go for a cigarette or refreshments and, if necessary, speak privately with the person or persons involved.

Engage them more
One method that I've used numerous times is to encourage troublesome learners to be more involved in the training session. By bringing them in to the conversation or activity, I'm showing that I value their contribution. Or I might team them up with someone who is struggling with the topic. Once the troublesome learner realises you value their input and attendance they often forget all about being a nuisance. 

Use the power of silence
There will be times when you find that silence is the most effective tool you can use. By keeping quiet, even just for a few seconds, the group will quickly link this to any misbehaviour that is taking place and will often self-govern the problem to get the training back on course.

Body language
The use of body language, such as raised eyebrows, a frown, even a smile to indicate you know that they are tempted to misbehave will often deter the majority of learners from imminent misdemeanour. You can use eye contact to encourage a particular learner to contribute more or avoid eye contact if you have someone who is contributing too much. You can also make effective use of your ability to move around the room. For example, if two people were holding an off-topic conversation, you can move towards them without drawing attention to this and without disrupting the flow of the session. As you get closer to them, they will probably be aware of your presence and end their conversation. If not, you can move closer while still keeping the session going. You might even kneel down between them without saying a word to them and continuing to keep the session going. Needless to say, the conversation between them will quickly come to a halt.

Be proactive
Very occasionally, there is a potential for aggressive behaviour within a training room. The key to dealing with this is to prevent the problem before it happens. To do this you have to trust your gut instinct and be proactive rather than reactive. Do something about it right away. You will need to speak privately to the people involved and if their issues cannot be resolved then you will have to ask them to leave because the safety of the other group members should always be your priority.

Manage activities
I use this technique on a regular basis to encourage the quiet ones to participate. Introduce activities that involve them working in pairs or small groups, or change the seating arrangements and get people moving around if you feel there are clique groups forming in the room. This involves thinking on your feet and having strategies to put in place when you see a potential problem.

Speak privately with the learner
Having a chat with someone during a break can reveal exactly why a learner is behaving in a particular way. You can find out why they are quiet and not contributing or why they feel the need to continually talk off-topic to the person next to them. Speaking privately with the learner has the advantage of not making the rest of the group aware of the problem.

Question yourself
Are you in the right frame of mind to be delivering training? You can't get your learners to participate if you're not in the right frame of mind yourself. If you turn up feeling tired, bored, frustrated, annoyed or anxious, that's what will come over to your learners and that's how they will feel, resulting in an almost definite display of challenging behaviour. It is a fact, we're not always in the best frame of mind ourselves when we get to the training room, so, whatever happens before you get there, whatever sort of mood you're in, get yourself energised and positive before you start. There are different ways to do this. Some people listen to their favourite music, some do a few exercises, some take a few minutes for quiet reflection. Whatever works for you, be aware of your own state and get yourself in the right mood. If you want people to refrain from being challenging, that has to start with you.

Ask them to leave
If their behaviour continues to be disruptive then this is the final step and, on occasions, the right one because it has two possible effects. Firstly, the learner leaves and the rest of the group can enjoy the remainder of the session. Alternatively, the learner realises the consequences of having to leave and changes their behaviour. 

One important thing to remember is not to dwell on bad sessions or take them personally. They'll happen to us all at some point. Decide what could have been done to make the session better and how you would try to prevent the problems happening again. Then move on and prepare for the next session.

Gary Bedingfield Training offer Train the Trainer courses over 2 days, 1 day and online. Visit our website at www.garybedingfield.co.uk for more information.

Thursday, 14 August 2014

Have Your Trainers Been Trained?

Most organisations these days have staff members who deliver training. But have they had the opportunity to be trained as trainers themselves? Very often, the answer is no.

As a training company, we understand this situation and have developed Train the Trainer courses to meet this exact situation. With Gary Bedingfield Training - one of the UKs leading Train the Trainer providers - you can attend a 1 or 2 day training workshop or enrol on our distance learning course.

For as little as £500 (and that's per group, not per person), we will come to you and help your trainers have a better understanding of learning styles, delivery and assessment methods, dealing with difficult behaviour and planning.

Here's what one organisation recently said about our Train the Trainer course:

"The consensus from all the guys was that this was the most enjoyable training course any of us have attended."

For more information on our 2 day Train the Trainer course, click here

For more information on our 1 day Train the Trainer course, click here

For more information on our Distance Learning Train the Trainer course, click here

If you think your organisation might benefit from one of our Train the Trainer courses then give us a no-obligation call on 0845 003 9571. We look forward to hearing from you.

Visit Gary Bedingfield Training website at www.garybedingfield.co.uk

Friday, 6 June 2014

Refresh Your Training Edinburgh

This half-day course, designed to help breathe new life into your training staff delivery, can be delivered at your premises in Edinburgh and the surrounding area for just £400 for up to 12 delegates.

Even the best trainers can get stuck in a rut sometimes; delivering the same course day in and day out can be monotonous and lead to complacency. Refresh Your Training has been developed with this in mind and takes a new approach to training for trainers. We’ll remind ourselves of learning styles, course design and delivery techniques, and look at how to enliven even the most mundane of training subjects.

For more information about onsite our onsite Refresh Your Training course in Edinburgh call us on 0845 003 9571 or visit our Refresh Your Training page.

Visit Gary Bedingfield Training website at www.garybedingfield.co.uk

Thursday, 5 June 2014

Train the Trainer Central Scotland

Our highly popular train the trainer course is delivered over two days at your premises anywhere in central Scotland for just £650 for up to 8 delegates.

When it comes to training the trainers, we are experts in the field. Whether you are new to training or have a number of years experience, this course will help you see ways in which you can become a better, more effective trainer.

The course is intensive and delivered over two days, exploring areas such as learning styles, resources, delivery styles, assessment and evaluation. Day two includes a chance for all delegates to deliver a micro training session.

For more information about onsite Train the Trainer courses in central Scotland call us on 0845 003 9571 or visit our Train the Trainer page.

Visit Gary Bedingfield Training website at www.garybedingfield.co.uk

Wednesday, 4 June 2014

1-Day Train the Trainer Course Glasgow

Our fast-track train the trainer course is delivered in a single day at your premises in Glasgow and the surrounding area for just £500 for up to 12 delegates.

This one-day course was created due to popular demand to meet the needs of organisations whose staff want to develop their training skills but be away from the workplace for as little time as possible. In a single day you will learn about learning styles, training resources, delivery styles, assessment, evaluation and dealing with challenging behaviour. 

For more information about onsite Train the Trainer courses in Glasgow call us on 0845 003 9571 or visit our Glasgow Train the Trainer page.

Visit Gary Bedingfield Training website at www.garybedingfield.co.uk

Thursday, 22 May 2014

Distance Learning Train the Trainer at Only £90!

Have you ever wanted to learn more about being a trainer but don’t have the time to attend the required training course? Then our online Distance Learning Train the Trainer course might just be what you are looking for. Designed for new trainers or those who have a number of years’ experience but want to brush up on their knowledge, it has been developed from our highly successful range of Train the Trainer courses and allows you to study at home and at your own pace. All the course materials you need will be provided and there is full support from our trainer staff throughout the duration of your study. Course material will be posted or emailed to you and you can complete and return assignments/projects as they are done.


Objectives
At the end of the course you will be able to:

  • Recognise the different learning styles
  • Plan and design training to gain commitment and enthusiasm
  • Run a training session and supervise training
  • Check that your training is effective and that learning has occurred

Content
The units are as follows:

  • Unit 1 How We Learn
  • Unit 2 Delivering Training
  • Unit 3 Running a Training Session
  • Unit 4 Ending a Training Session
  • Unit 5 Planning a Training Session

Duration
Up to 3 months to complete your studies

Cost
£90

Who is the course for?
Our Distance Learning Train the Trainer course was created due to popular demand to meet the needs of staff who are training to be trainers but do not have the time to attend a course.

Why should I take a Distance Learning Train the Trainer course?
As most people will tell you, delivering training for the first time can be a daunting and nerve-racking experience, and this course makes that experience as easy as possible, introducing you to the basics and helping you to quickly become effective and confident in the training room.

What will I learn?
The course consists of five units covering learning styles, training plans, assessment, methods of delivery, running a training session, bringing your training to an end and making the most of evaluation.

How does it work?
When you sign up for the course we will send you the first of five units by post or email. The unit will include all the information you require on the topic (for example, Unit 1 is about how we learn). It will also include at least one assignment. Once you have completed the unit you can let us know by email. We will send you a brief questionnaire relating to the unit and your answers will be assessed by us. If all is well, the next unit will be sent to you. This process will continue until you have completed all five units. The final part of the process involves a telephone conversation with your appointed trainer to confirm your final level of attainment.

What if I struggle with the course work or do not understand something?
Your appointed trainer is available by email 24 hours a day. You will also have a phone number to contact your trainer during office hours.

Is the course accredited?
The course is not accredited but we are one of the leading suppliers of Train the Trainer courses in the UK and you will receive a Certificate of Competence. What organisations already use your training? We currently deliver training to BP, CBRE, Menzies Aviation, Consumer Futures, Glasgow Clyde College, Routes to Work, Orchard Care Homes, Falkirk Council, North Lanarkshire Council and Wirral Partnership Homes to name a few.

What does Gary Bedingfield know about training?
Gary Bedingfield is a fully qualified further education trainer and assessor with 15 years industry experience. He has worked throughout England and Scotland delivering to a wide variety of clients. How much will it cost me? At £90, you won't find better value distance learning training anywhere.

How do I sign up?
If you’d like to sign up for this course then follow the link below and complete the Training Enquiry Booking Form. 

www.garybedingfield.co.uk/staff_training/distance_learning_train_the_trainer.html

What people are saying about our Train the Trainer courses:

“An exemplary delivery of the training course. The information communicated was extremely helpful as well as being able to watch how it was done.”

“Very good course, really enjoyed it. Very well structured and relevant to the job.”

Visit Gary Bedingfield Training website at www.garybedingfield.co.uk

Tuesday, 20 May 2014

Train the Trainer Courses

Are you looking for a Train the Trainer course for your staff?

Our courses are intensive, motivational, fun, and above all, value for money. They are delivered over one or two days and focus on essential training issues such as planning, delivering, supervising and evaluating. Our courses are suitable for groups of between 2 and 12 staff members and are delivered by a fully-qualified trainer with more than 15 years experience.

Here is an overview of the courses we can offer:

Train the Trainer
An innovative and motivational 2-day course

INTRODUCTION
Whether you are new to training or have a number of years experience, our Train the Trainer course helps you see ways in which you can become a better, more effective trainer.

The course is intensive and delivered over two days, exploring areas such as learning styles, resources, delivery styles and assessment. It consists of five sessions followed by a micro-training session, where candidates have an opportunity to demonstrate their skills.

OBJECTIVES
At the end of the course you will be able to:

  • Recognise the different learning styles and adapt your training accordingly
  • Plan and design training to gain commitment and enthusiasm
  • Run a session and supervise training
  • Check that your training is effective and that learning has occurred

CONTENT
The sessions are as follows:

Session 1 How We Learn
Session 2 Delivering Training
Session 3 Running a Training Session
Session 4 Ending a Training Session and Evaluating
Session 5 Planning a Training Session
Session 6 Micro-training Session

CERTIFICATION
GBT Certificate of Attendance

DURATION
2 days

COST
from £650 per group

Visit the Train the Trainer web page at Gary Bedingfield Training

Train the Trainer Express
A fast-track course for trainers who are new to the world of training and facilitation

INTRODUCTION
Created due to popular, this is an intensive trainer training course delivered over a single day; exploring areas such as learning styles, resources, delivery styles and evaluation.

As most trainers will tell you, entering a room full of learners for the first time can be a daunting and nerve-racking experience, and this course aims to make that experience as easy as possible, introducing you to the basics and helping you to quickly become effective and confident.

OBJECTIVES
At the end of the course you will be able to:

  • Recognise the different learning styles
  • Plan and design training to gain commitment and enthusiasm
  • Run a training session and supervise training
  • Check that your training is effective and that learning has occurred

CONTENT
The sessions are as follows:

Session 1 How We Learn
Session 2 Delivering Training
Session 3 Running a Training Session
Session 4 Ending a Training Session and Evaluating
Session 5 Planning a Training Session

CERTIFICATION
GBT Certificate of Attendance

DURATION
1 day

COST
from £500 per group

Visit the Train the Trainer Express web page at Gary Bedingfield Training

Refresh Your Training
A half-day course designed to help breathe new life into your delivery

INTRODUCTION
Even the best trainers can get stuck in a rut sometimes. Delivering the same course day in and day out can be monotonous and lead to complacency.

Refresh Your Training has been developed with this in mind. It’s a half-day course designed to breathe life back into your delivery. We’ll remind ourselves of learning styles, course design and delivery techniques. We’ll look at how to effectively manage groups, deal with challenging behaviour and enliven even the most mundane subjects.

OBJECTIVES
At the end of the course, candidates will be able to:

  • Choose appropriate content based on learning styles
  • Deliver effective training no matter what the subject might be
  • Bring your training to a successful conclusion

CONTENT
The sessions are as follows:

Unit 1 Linking Content to Learning Styles
Unit 2 Running a Training Session
Unit 3 Don’t Let Your Training Fizzle Out

CERTIFICATION
GBT Certificate of Attendance

DURATION
Half day

COST
from £350 per group

Visit the Refresh Your Training web page at Gary Bedingfield Training

Wednesday, 7 May 2014

Last Chance to Book a Place!

Train the Trainer
Monday May 19, 2014
Glasgow, Scotland

We're closing the booking process on our May 19 Train the Trainer course in the next few days, so if you want to grab a place on this course you will need to act fast.

Our Train the Trainer courses are among the most popular in the country and this is a great opportunity to develop your training skills and meet new people. All for only £190!

Call us on 
0845 003 9571 
for more information 
or book your place here




Visit Gary Bedingfield Training website at www.garybedingfield.co.uk

Thursday, 1 May 2014

Glasgow Train the Trainer Special Offer!

Special Offer on our Glasgow Train the Trainer Course

1 place £190
2 places £350
3 places £500

Our Train the Trainer course is one of the most popular in Glasgow and we're offering you the chance to have two or three of your staff attend this course at a reduced price. For just £350 (a saving of £30) you can have two people attend the course which takes place on Monday May 19. For only £500 (a saving of £70) three staff members can come along to the course and be among the hundreds who have benefited from Gary Bedingfield's vast knowledge and training experience.


Who is the course for?
Our 1-day Train the Trainer Express course was created due to popular demand to meet the needs of staff who are training to be trainers but have limited time available.

Why should I attend?
As most people will tell you, delivering training for the first time can be a daunting and nerve-racking experience, and this course makes that experience as easy as possible, introducing you to the basics and helping you to quickly become effective and confident in the training room. What’s more, you’ll be hard pushed to find training of this quality at just £190 (2 places at £150 and 3 places for £500)...and we’re throwing in lunch, too!

What will I learn?
The course consists of five units covering learning styles, training plans, assessment, methods of delivery, running a training session, bringing your training to an end and making the most of evaluation.

Is the course accredited?
The course is not accredited but you will receive a Certificate of Attendance.

What organisations already use your training?
We currently deliver training to BP, CBRE, Menzies Aviation, Glasgow Clyde College, Routes to Work, Orchard Care Homes, Falkirk Council, North Lanarkshire Council and Wirral Partnership Homes to name a few.

What does Gary Bedingfield know about training?

Gary Bedingfield is a fully qualified further education trainer and assessor with 15 years industry experience. He has worked throughout England and Scotland delivering to a wide variety of groups from dysfunctional teenagers to unemployed mature adults.

Call us on 
0845 003 9571 
for more information 
or book your place at
www.garybedingfield.co.uk/glasgow_train_the_trainer.html

Visit Gary Bedingfield Training website at www.garybedingfield.co.uk